Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: When you register, we collect your email address and any profile information provided through your authentication method (e.g., Discord, Google, or email sign-up).
• Usage Data: We automatically collect information about how you interact with our Service, including pages visited, features used, and time spent on the platform.
• Device Information: We may collect information about your device, browser type, and IP address for security and analytics purposes.
• Payment Information: When you subscribe, payment is processed securely by Stripe. We do not store your credit card details. Stripe may collect your card number, billing address, and transaction history.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Service
• Process payments and manage your subscription
• Authenticate your account and ensure security
• Send you service updates, announcements, and new feature notifications
• Send occasional promotional emails about offers or new products (you can opt out anytime)
• Analyze usage patterns to improve user experience
• Respond to your inquiries and support requests

3. Third-Party Services

We use trusted third-party services to operate our platform:

• Clerk: For user authentication and account management. Clerk processes your login credentials securely. Clerk Privacy Policy
• Vercel: For hosting and analytics. Vercel Privacy Policy
• Stripe: For payment processing and subscription management. Stripe handles all credit card data - we never see or store your card details. Stripe Privacy Policy

4. Cookies and Tracking

We use cookies and similar technologies for:

• Essential Cookies: Required for authentication and keeping you logged in
• Analytics Cookies: To understand how visitors use our platform and improve the experience

You can control cookies through your browser settings, but disabling essential cookies may affect your ability to use the Service.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. Billing records may be retained as required by tax and accounting regulations. If you wish to delete your account and associated data, please contact us at support@statsbench.com.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from promotional emails at any time

To exercise these rights, contact us at support@statsbench.com.

7. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your data.

8. Children's Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: support@statsbench.com